Telephone and online support

    Updated: an hour ago

    If you are self isolating or want to keep safe and observe social distancing. Support is available online and by telephone.

    You can contact the Macmillan information and support service on 0161 922 5644 or 5643

    and by email

    We are here to provide practical & emotional support to anyone affected by cancer. If you have any questions, if you’re unsure our service can help or, if you would like to discuss the service we offer we would welcome your contact

    please contact us by phone 0161 922 5644 or email

    We provide literature & practical support on all aspects of living with cancer including concerns, emotional issues, managing side effects, financial issues including Travel & Insurance costs, claiming the appropriate benefits, managing your finances, managing debts, employment support (both for employees & employers), & help to access the support available in your area and more.

    Macmillan Solutions 0161 830 7003 or 07850 686 366, email

    Macmillan Solutions offers emotional and practical support to people affected by cancer in their own homes or local community venues. Macmillan Solutions aim to give beneficiaries more independence, choice and control in their lives, by providing them with a range of support depending on their needs. The kind of support offered can include befriending, a listening ear, gardening, shopping, simple DIY, telephone support, transport, dog walking and many other tasks. This service can be for an individual, family, carer or friend.

    Macmillan Cancer Support National Helpline

    Macmillan Cancer Supports National helpline is available please call 0808 808 00 00 (Monday to Friday 9am to 5pm).

    The Macmillan Support Line can help with clinical, practical and financial information.

    The Macmillan Support Line, staffed by trained experts, offers people with cancer and their loved ones practical, clinical, financial and emotional support. We have 5 teams here to help.

    Cancer information and support

    This team answers each call, provides emotional and practical support, or can just listen if you need to talk. They will help find the best support for you.

    Macmillan's Online Community

    If you or a loved one is dealing with cancer, our Online Community is a place you can talk to others who understand what you are going through.

    Many of our Community members say hearing from others who are going through similar experiences helps them feel less alone. This site is a safe space for you to be open about fears and emotions that might be difficult to discuss with family and friends.

    Whatever you need to talk about there are others available to listen and support you. Find out more here

    Blythe House Hospicecare

    Supporting people in the Derbyshire and Glossop area.

    Tameside Council and Tameside and Glossop NHS Clinical Commissioning Group (CCG) are working closely with partners to support the local community with a wide-ranging response to the coronavirus pandemic. 

    Together we pledge to:

    • Redeploy staff to keep vital services running – even if they have to be delivered in a different way

    • Work to try and ensure our residents don’t lose their homes because they are affected by COVID19

    • Ensure that those who work for care providers don’t have to choose between their wage, their health and the health of those they support

    • Work with schools and other education providers to help ensure the safety of those attending

    • Work with community partners and the private sector to ensure everyone has access to food whether they are unwell, isolating or caring

    • Support, encourage and mobilise the huge community spirit which exists in Tameside

    Please use online services where possible at

    A central telephone line has been set up for residents who require support at this time – this may be because they are self-isolating or they feel vulnerable due to having no local support networks (family and friends)If you cannot get the help you need online or are concerned about a vulnerable neighbour, please call 0161 342 8355

    Operating times are Monday to Wednesday 8.30am – 5.00pm, Thursday 8.30am - 4.30pm and Friday 8.30am – 4.00pm. 

    A dedicated email address has also been established which residents can use to contact us, the mail address is

    Please do not go to your GP, Pharmacist or Hospital if you think you have Coronavirus. You do not need to inform NHS 111 if you are self-isolating

    Use the NHS 111 online coronavirus service if:

    • you feel you cannot cope with your symptoms at home

    • your condition gets worse

    • your symptoms do not get better after 7 days

    Only call NHS 111 if you cannot get help online.

    Use 999 for emergencies.

    If you need help

    We can help you if you have no friends or family you can call on and:

    • you are self-isolating because you or a member of your household is at risk

    • you are struggling to meet your basic needs because of financial, social or health restrictions

    • you are pregnant

    • you have underlying health conditions

    • you are aged 70 or over.

    We can help you with shopping, or fetching your prescription or finding someone to have a chat with.

    How to get the help you need

    If you need help you can use our online form to register for it.

    Register for help

    Or you can phone us on tel: 01629 535091. Our phone line opening hours are:

    • Monday to Friday 9am to 5pm

    • Saturday 9am to 1pm.

    Tameside and Glossop

    Macmillan information and support service

    Tameside Macmillan Unit

    Tameside Hospital, Fountain Street

    Ashton-under-Lyne OL6 9RW


    Call 0161 922 5640

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    Open Monday to Friday 9:00am to 4:00pm 

    (Except Bank Holidays).

    Drop-in service, no appointment needed. However please contact us first if you are making a special journey, to ensure someone is available to see you.