Winter Fuel Payment

    If you were born on or before 5 November 1954 you could get between £100 and £300 to help you pay your heating bills. This is known as a ‘Winter Fuel Payment’.

    You usually get a Winter Fuel Payment automatically if you are eligible and you get the State Pension or another social security benefit (not Housing Benefit, Council Tax Reduction, Child Benefit or Universal Credit).

    If you’re eligible but do not get paid automatically, you will need to make a claim.

    The deadline for claiming payments for winter 2019 to 2020 is 31 March 2020

    Most payments are made automatically between November and December. You should get your money by 13 January 2020.

    If you do not get your payment, call the office that pays your benefits - their details are on any letters they sent you.

    Any money you get will not affect your other benefits.

    If you need to claim

    You can claim Winter Fuel Payment by phone or by post.

    If you’ve claimed Winter Fuel Payment before, you should get it automatically from the office that pays your benefits. Contact them if you have any questions or your circumstances have changed.

    Claim for the first time by phone

    Call the Winter Fuel Payment Centre to claim by phone.

    Winter Fuel Payment Centre Email enquiry form Telephone: 0800 731 0160 Telephone from outside the UK: +44 (0)191 218 7777 Textphone: 0800 731 0464 Textphone from outside the UK: +44 (0)191 218 7280 NGT text relay (if you cannot hear or speak on the phone): 18001 then 0800 731 0160

    Monday to Friday, 8am to 6pm Find out about call charges

    Tameside and Glossop

    Macmillan information and support service

    Tameside Macmillan Unit

    Tameside Hospital, Fountain Street

    Ashton-under-Lyne OL6 9RW


    Call 0161 922 5640

    • Facebook page
    • Wix Twitter page

    Open Monday to Friday 9:00am to 4:00pm 

    (Except Bank Holidays).

    Drop-in service, no appointment needed. However please contact us first if you are making a special journey, to ensure someone is available to see you.